About the Human Services Division 

Who we are

The Human Services Division provides a continuum of health, housing and human services in collaboration with community partners, from the public, private, voluntary, community, and faith sectors. The Human Services Division was established in 1972 as a regional human service agency under an ORS 190 intergovernmental agreement, on behalf of Lane County and the cities of Eugene and Springfield. The Division’s outcomes are achieved through prevention, crisis intervention, self-sufficiency, and independent living services, partnerships, and advocacy for the entire life cycle of young to old --economically disadvantaged, disabled and at-risk community members.


The Divisions' priorities are to:

  • Meet the community basic needs
  • Increase self-reliance
  • Improve health and well-being
  • Strengthen children and families
  • Build a safer community

The Division provides leadership for the Eugene and Springfield City Councils and the Lane County Board of Commissioners on all matters concerning human services policy, planning and funding, including:

  • Provides support for services that are an integral part of the City-County vision and strategic plan for human services.
  • Serves as a funding catalyst to community-based agencies to provide services and leverage resources.
  • Strengthens the community’s capacity to provide human services to individuals and families in need through effective and efficient resource management.
  • Helps build public/private partnerships and maintain a coordinated human service network.
  • Develops information to guide policy and resources allocation decisions researching best practice approaches.
  • Advocates with the state and federal government and maintains formal communication with major state agency leaders on human service priorities and engaging their support.
  • Develops recommendations on priorities for the allocation of regional resources to meet identified human needs.
  • Evaluates and make recommendations on submitted jurisdictional requests for funding of human services and reviews the performance of individual human service programs.
  • Maintains a regional Management Information System for coordinated client enrollment, data collection and reporting for funded programs.
  • Develops a regional plan for human service efforts supported by local government, ensuring community involvement, coordinating with other groups and human service planning agencies.
  • Promotes public policy action needed for the continuum of human services and effective service delivery.
  • Encourages caring and action on human needs in the community by raising awareness.