Sheriff's Office Commendation & Complaints 

Commendation Process

Introduction

The Lane County Sheriff expects his employees to perform their duties to the best of their ability.  A commendation can be written on behalf of those employees who you believe have gone beyond the normal scope of their duties.  We also appreciate hearing about our employees when they are meeting your expectations in providing the extensive range of services of the Sheriff's Office.

Procedure

Citizens can commend any employee of the Sheriff's Office.  Please complete the Commendation Form to include details that will allow us to ensure the correct employee receives your observations.  The form may be submitted to the Sheriff's Office in person, by mail, or email.


Complaint Process

Introduction

The Lane County Sheriff has the mandate to ensure that a well-defined procedure exists for the investigation of complaints against personnel, and answering inquires regarding procedures.

Employees of the Sheriff's Office are carefully selected and highly trained.  However, as in any large organization, deviations from ideal performance can occur.  Allegations of misconduct against personnel are investigated thoroughly and objectively, while retaining the integrity of the Sheriff's Office and maintaining the confidence of the public. 

Procedure

Citizens have the right to make a complaint against any employee of the Sheriff's Office.  The complaint may be made to any supervisor, shift commander, division commander, or to the Administrative Division.  A complaint may be made in person, by telephone, by mail, or email.   

Complaints should be made by using the complaint investigation form.  Then email or mail the form to the address below.  Please include as much information as possible about the incident.  All complaints will be reviewed and reporting parties will be advised of disposition.



Lane County Sheriff's Office
Administrative Division
125 E. 8th Ave.
Eugene, OR 97401

Lane County Sheriff's Office 541-682-4150

Email Sheriff's Office:  sheriffs.office@co.lane.or.us