Providers and Programs

The Human Services Commission wholly or partially funds the following services and programs in our community.  The following are HSC funded Programs serving Lane County residents from July 1, 2007 through June 30, 2008.

Agency/Program Name Program Purpose and Outcome

Birth to 3-Parent Education (Open Doors) (CoC)

32 households served.

Provide parent education to an on-going support group for parents. Target population includes low-income and/or at risk families who are transitioning out of homelessness.

Homeless families will enhance their skills and receive ongoing support for improving relationships with their children

Catholic Community Services- Case Management/ Transitional/Metro

100 households served.
(172 individuals)

Provide housing assistance and case management for homeless or at risk of homelessness households.

Homeless or at risk of homeless households developed the necessary skills to become self-sufficient, able to obtain and maintain affordable housing, and better able to pursue a better life for themselves and their children.

Catholic Community Services- CM/Teen Parent/DHS (Teen Parent Program CoC)

33 households served.
(77 individuals)

Provide housing assistance and case management for teen parents who are homeless or living in unsafe conditions.

Teen parent households developed the necessary skills to become more independent, able to obtain and maintain affordable housing, and improved the necessary skills to pursue a better life for themselves and their children.

Catholic Community Services- Community Service Center/Eugene

7,658 households served.
(18,097 individuals)

Provide one-stop service center for low-income households living in the Eugene community.  Services include case management, food, shelter, information and referral, energy assistance, and other services as needed.

Low-income households stabilized their living situation.

Catholic Community Services- Community Service Center/ Springfield

11,772 households served.
(4,237 individuals)

Provide one-stop service center for low-income households living in the Springfield community.  Services include case management, food, shelter, information and referral, energy assistance, and other services as needed.

Low-income households stabilized their living situation.

Catholic Community Services- Housing Scholarships  (CoC)

41 households served.
(97 individuals)

Provide homeless households attending self- development programs the opportunity to receive rental assistance.

Households exiting the program develop the necessary skills to become self sufficient, obtain permanent affordable housing and able to pursue a better life for  themselves and their children.

Catholic Community Services- Latino Housing- Scattered Site Supportive Services (CoC)

27 households served.
(75 individuals)

Provide housing assistance and case management for homeless Latino Households.

Homeless or at risk of homeless households developed the necessary skills to become self-sufficient, able to obtain and maintain affordable housing, and better able to pursue a better life for themselves and/or their families.

Centro LatinoAmericano- Crisis, Access & Referral/Latino & Farmworker/JOBS 

1,355 households served.
(1,685 individuals)

Provide assistance for low-income Latinos to meet basic needs.

Low-income Latinos were able to stabilize their living situation.

Centro LatinoAmericano- Los Niños

567 households served.
(1,646 individuals)

Provide transitional services for low-income homeless or at risk of being homeless Spanish speaking households from Eugene, Springfield, and Lane County. 

Homeless or at risk of homeless households developed the necessary skills to become self-sufficient and able to obtain and  maintain affordable housing.

Community Sharing Program (Cottage Grove)- CM/Transitional/ South Lane

  households served.
(  individuals)

Provide housing assistance and case management for homeless or at risk of homelessness households.

Homeless or at risk of homeless households developed the necessary skills to become self-sufficient, able to obtain and maintain affordable housing, and better able to pursue a better life for themselves and their children.

Community Sharing Program (Cottage Grove)- Community Service Center/ South Lane   

  households served.
(  individuals)

Services include case management, shelter, food boxes, information and referral, energy assistance, and other services as needed.

Immediate needs were fulfilled enabling low-income household to stabilize their living situation. 

Direction Service- Specialized Supportive Services for Children

396 households served.
(457 individuals)

Provides essential supports and assistance to families who have children with disabilities. The program helps families negotiate the maze of services and to create, design and tailor a comprehensive support plan to ensure that a child develops to his/her fullest potential.

Reduces the likelihood of children with disabilities requiring expensive and crisis based services

Direction Service Counseling Center (DSCC)- Youth Mental Health Services (Safe & Sound)

27 individuals served

To provide homeless, runaway, and at risk-youth, both at Safe and Sound sites and alternative high schools, with access to information, services, assessments and referrals to assist them with the impact of homelessness on their mental health.

  • 50% of clients complete the therapeutic treatment phase of the program.

Food for Lane County- Hunger Relief/ Food Bank

23,278 households served.
(69,044 individuals)

Solicit, collect, warehouse, prepare, transport, record, manage, purchase, and allocate food to support the needs of Lane County residents.

Reduce hunger in Lane County.

Food for Lane County- Hunger Relief/Soup Kitchens- Family Dinner Program Eugene

564 households served.
(741 individuals)

Provide hot meals to Eugene low-income households. (Springfield discontinued in FY 2007-2008.)

Reduce hunger in Lane County.

Housing and Community Services Agency of Lane County- Low Income Weatherization

273 households served.
(576 individuals)

Reduce the energy usage of low income households in Lane County by installing weatherization materials into their dwellings.

  • 91% change in annual energy use by households participating in the low income weatherization program.

HIV Alliance-  HIV Services-Youth (Safe & Sound)

68 individuals served.

Provide HIV services for homeless and at-risk youth in conjunction with the Safe & Sound project.

Youth participating in CTRS will know their HIV status; Youth who request additional services will receive referrals; Youth contacted through outreach will learn about availability of HIV testing.

Lane County Legal Aid & Advocacy Center - Legal Assistance & Mediation

4,714 individuals served.

Provide legal services to assist low-income county residents to obtain basic needs. The program serves as an access point to other social service programs. The program also provides information and referral as well as community education on legal rights and issues.

The households requesting assistance were better able to pursue their civil rights and improve conditions necessary to meet the households basic needs.

Lane Council of Governments- Hunger Relief/Meals on Wheels   

1,303 individuals served.

Provide meals on wheels to home-bound Senior Citizens living in the metro areas of Eugene and Springfield and outlying rural areas in Lane County. The program prevents malnutrition in elderly frail clients who are not eligible for OPI or XIX services and enables them to remain independent and safe in their homes as long as possible.

Elderly citizens were prevented from experiencing malnutrition enabling them to remain independent longer.

Lane Council of Governments- Senior Outreach

1,591 individuals served.

Assist senior citizens maintain their independence.

Elderly citizens were prevented from entering institutions of care.

Looking Glass Youth & Family Services-Adolescent Substance Abuse Recovery Program (APR) (Safe & Sound)

132 households served.
(188 individuals)

Provide substance abuse services, under a dual diagnosis format. These services include initial drug & alcohol screening and assessments, treatment plan development, case management, coordination with medical & mental health services, and intensive treatment for substance abusing youth, referred by the New Roads program, in conjunction with the Safe & Sound project.

  • 62% of the youth participating in the program reduced or eliminated substance abuse and other behaviors, by means of co-occurring treatment, that present barriers to meeting housing, employment and education goals.

Looking Glass New Roads- Safe Homes for Youth CoC

14 households served.
(14 individuals)

Provide housing assistance and case management for homeless youth.

  • 71.5 % of the chronically homeless youth households maintained safe, affordable housing and enhanced independence and self determination.

Looking Glass New Roads- Youth Access/ Case Management, Behavioral Health Svcs., Sexual Exploitation Prevention Support (Safe & Sound)

625 households served.
(589 individuals)

Provide homeless, at-risk and underserved youth (ages 11-21) with assistance to develop and enhance self-sufficiency skills.

  • 22% of  youth improved employment or education status (complete a GED, hold a job longer)
  • 74% of  youth accessed dual diagnosis services via referral
  • 29% of  youth self-reported improvement in their stability and safety.

Looking Glass Station 7-Runaway & Homeless Youth

? households served.
(? individuals)

Provide homeless, runaway, and at-risk youth under age 19 with 24/7 crisis intervention, day access services, family reconciliation, crisis transportation, shelter, case management, substance abuse support services, homeless youth transitional housing assistance, and behavioral health services access. 

  • 68% of the youth received case mgt. svcs. returned home or found safe alternative housing.
  • 90% of the youth receiving mental health services acquired permanent housing and engaged with work or school upon completion of services.

Mainstream Housing, Inc.- Homespace Continuum of Care Program (CoC)

24 households served.
(13 individuals)

Provide participants in the program with the help needed to identify and reduce obstacles for maintaining long- term housing.

  • 89% of the participants maintained permanent housing while in the program  

Pearl Buck Center Inc.- Specialized Services for Children

154 households served.
(45 individuals)

Provide nurturing and stimulating preschool services for children between the ages of two and five, born with average to above average intelligence, whose parents have cognitive limitations. The program enables the children to enter public school system without the need for special education intervention.  The program also provides support for parents to secure and maintain safe and stable housing.

Children whose parents have cognitive limitations are able to enter the public school system without requiring special education intervention.

Planned Parenthood Health Services of Southwestern Oregon- Family Planning  (Safe & Sound) 

? households served.
(? individuals)

Provide education to Safe & Sound youth and education/training to partner staff to enhance the sex-education services offered to homeless, runaway, and at-risk youth.

Train or update the training of 25 Safe and Sound staff members, through the offered annual training session, ongoing consultations and/or presentations at partner agencies. Provide outreach education to at least 40 youth to increase their knowledge related to sexual health and safety issues, including sexually transmitted infections and pregnancy prevention.

Relief Nursery- Child Abuse Prevention

? households served.
(? individuals)

Prevent and alleviate child abuse and neglect by providing family support and early intervention services. The program serves the children of high risk families from the ages of 0-6. Services such as support, counseling, education, and home visits are offered to the families.

  • ?% of children showed improvement in their developmental functioning as measured by progress on appropriate developmental assessments
  • ?%  of parents who improve their parenting skills as evidenced by progress towards goals outlined in their individualized Family Service Plan (FSP)

Sexual Assault Support Services (SASS)- Sexual Assault Support Services

1,147 individuals served.

Provide crisis intervention and support services to sexual violence survivors and their families.

Survivors received support for recovering from sexual assault trauma.

ShelterCare- Case Mgmt/Transitional Services/Mentally-Ill

6 individuals served.

Provide deferred low cost housing for homeless single adults with severe, persistent mental illness (SPMI)  for up to 90 days.

100% of the individuals completing the program moved from homelessness or transitional housing into stable housing. (Goal 75%)

ShelterCare- Case Mgmt/Transitional Services/Metro

32 households served.
(117 individuals)

Provide low income households with transitional services to promote maintenance of permanent housing and progress in becoming self-sufficient. The program provides ongoing support for the families to set goals such as increasing household income, reducing debt, improving employability, and achieving housing stability.

  • 40% of the households exiting the program experienced an increase in annual income. (Goal 50%)
  • 100% of the households exiting the program who entered the program on TANF cash assistance will no longer receive public assistance. (Goal 20%)
  • 81% of the homeless households moved from homelessness or transitional housing into stable housing. (Goal 68%)

ShelterCare- Emergency Shelter/Eugene & Springfield

81 households served.
(265 individuals)

Provide low income homeless families with children with emergency shelter, crisis intervention, and supportive services at two community shelter locations.

  • 89% of the households exiting the program experienced an increase in annual income (Goal 90%)

ShelterCare- Royal Avenue Safe Haven (CoC)

19 individuals served.

Reduce chronic homeless for adults with severe persistent mental illness (SPMI) by providing permanent housing and supportive services.

  • 80% of participants remained in the Safe Haven program. (Goal 90%)
  • ?% of residents increased their income as a result of SSI, SSDI, Veterans Benefits, and/or employment in vocational programs. (Goal 10%)

ShelterCare- Shankle Safe Haven Eugene/ Springfield Metro (CoC)

? individuals served.

Reduce chronic homelessness for adults with severe persistent mental illness by providing transitional housing and day shelter services.

  • 71% of the exiting program participants got/maintained permanent housing.
  • 54% of the exiting program participants increased their income as a result of SSI, SSDI, Veterans Benefits, and/or employment in vocational programs. (Goal 57%)

Siuslaw Outreach Services - Case Mgmt/ Transitional Services/ West Lane

33 households served.
(101 individuals)

Provide housing assistance and case management for homeless or at risk of homelessness West Lane County households.

  • 100% of the exiting households moved from homelessness or transitional housing into stable housing.
  • 50% of the exiting households who entered the program on TANF cash assistance no longer receive public assistance.

Siuslaw Outreach Services- Community Service Center/West Lane   

1,293 households served.
(2,087 individuals)

Provide one-stop service center for low-income households living in the Florence/West Lane community. Services will include case management, shelter, information and referral, energy assistance, and other services as needed.

Emergency needs are met. Households seeking short-term assistance are supported in stabilizing their lives.

SPONSORS, Inc.- Transitional Housing/ Ex-Offender

1,293 households served.
(2,087 individuals)

Provides shelter and related transition services for single ex-offenders in Lane County and educate the community on corrections and criminal justice issues.

  • 82% of participants exiting the program experienced an increase in annual income. (Goal 82%)
  • 70.7% of participants exiting the program moved from homelessness or transitional housing into stable housing. (Goal 70.7%)
  • 68% of the residents will transition without parole violations filed. (Goal 68%)

St. Vincent de Paul- Access Center/ Singles/Metro

5,344 households served.
(5,444 individuals)

Provide low income homeless or at risk of homelessness childless households  emergency services and provisions including showers, food, laundry, clothing, lockers, personal hygiene supplies, restrooms, phones, bus tokens, counseling, day shelter, job referrals, and community referrals for other services as needed. 

Homeless singles receive assistance in meeting daily needs for food and shelter.

St. Vincent de Paul- Case Management/ Transitional Services/ Metro (Connections CoC)

50 households served.
(165 individuals)

Provide low income homeless Lane County families with housing intensive case management and supportive services in an effort to assist  them to realize their goals, overcome their individual barriers, and enable each family to obtain and maintain stable housing.

Homeless households obtain and maintain stable housing.

St. Vincent de Paul- Emergency Shelter/ Day & Night Center (1st Place Family Center)

? households served.
(? individuals)

Provide low income families with children who are homeless and or at risk of becoming homeless emergency services and provisions including food, day/night shelter, clothing, laundry, kitchen facilities, child care, phones, case management.

Homeless  households received assistance in meeting daily needs for food and shelter.

Upper Willamette Community Development Corporation- Community Service Center/ Oakridge

269 households served.
(685 individuals)

Provide low-income households living in Oakridge with food boxes.

Reduce hunger in Oakridge.

White Bird- Chronic Homelessness Assistance (CoC)

? households served.
(? individuals)

Provide Case Management services for individuals who are chronically homeless to achieve housing stability and to obtain benefits through SSI, SSD, Oregon Health Plan, Veterans Administration, food stamps, vocational programs to enhance their ability to stabilize their lives.

4% of participants exiting the program remained in permanent housing for one year following their enrollment in project. (Goal 4%)

74% of participants exiting the program increased their income as a result of receiving SSI &SSD, veterans benefits, food stamps, and/or through employment in vocational programs. (Goal 8%)

White Bird- Dental Clinic

305 individuals served.

Provide reduced or free cost urgent on-going and preventative dentistry to low-income children and adults.  Targeted population includes those who are unemployed, uninsured, disabled, and homeless.  Characteristics include marginal self-sufficiency, neglected dental problems, and conditions which limit access to care--ranging from mental   illness and substance abuse to cultural or language barriers.

Low-income individuals are provided with dental care.

White Bird- Homeless Health Care

2,461 individuals served.

Provide free comprehensive health care to homeless people in the Eugene/Springfield area in order to meet their basic health needs and to remove  barriers to their attainment of stable living conditions.

Homeless individuals received health care services in order to promote stability and improve their living conditions.

White Bird- Information & Referral

49,140 contacts

Provide human service information & referral access for the community through phone service and walk-in contacts.

White Bird- Medical Clinic

440 individuals served.

Provide free and sliding-scale primary health care services for low-income, uninsured households living in Lane County. Services include exams, basic lab work, and medications.  Target population includes low-income uninsured people including working poor, unemployed, homeless, and people with disabilities.

Individuals received health care services.

White Bird- Mental Health Crisis Intervention

4,536 individuals served.

To Provide 24-hour seven day a week crisis response; facilitate entrance for mental health consumers into the public mental health system and facilitate referral of mental health consumers to appropriate and available community providers.

  • 100% of Phone, Walk-in and mobile crisis stabilization of clients were served.

White Bird- Safe Haven Homeless Outreach/ Intervention

281 individuals served.

Provide outreach services for homeless severe and persistent mentally ill (SPMI) individuals in order to improve their health and life status.

  • ?% of homeless SPMI households exited the program obtained transitional housing.

White Bird- Specialized Case Management Services for Adults (IMPACT)

20 individuals served.

Identify people in the community who are continually in crisis, using an exorbitant amounts of services and showing no signs of improvement.  Agencies participate in a consortium to try new approaches, assign lead managers and develop common treatment plans.

Individuals in mental health crisis were stabilized through the persistent and ongoing contact by White Bird staff. 

Willamette Family Treatment- Detox for General Population

20 individuals served.

Provide medically monitored detoxification services for individuals to physically withdraw from mood altering chemicals and continue on in the continuum of care.

  • 88 % of clients completed the program. (Goal 60%)

Womenspace- Case Mgmt/Transitional Services/ Domestic Violence (CoC) [Transitions Program/ Open Doors]

269 households served.
(685 individuals)

Assist low-income domestic abuse survivors to increase economic independence and emotional stability in order to lead violent free
lives and improve self sufficiency.

  • 93% of the homeless households who exited the program moved into stable housing. (Goal 62%)
  • 97% of the non-homeless households who exited the program moved into stable housing. (Goal 68%)

Womenspace- Domestic Violence Intervention/ Overnight Emergency Shelter

181 households served.
(357 individuals)

Provide shelter and emergency services for battered women and children who are fleeing abusive family members.

Battered Women and children are provided with safety and provided with assistance to flee from domestic violence.