Technology Services

Technology Services Director
Mike Finch - Email

Mike Finch

Address
Lane County Department of Technology Services
125 East 8th Avenue 
Eugene, OR 97401

Office Hours
Monday - Friday
8:00am - 5:00pm

Phone
(541) 682-4032

Fax
(541) 682-2345
Mission Statement: Solutions, Service, Value

Lane County Technology Services is a regional leader in delivering innovation and infrastructure to our customers and partners that maximizes the value from every technology dollar spent.  In addition to serving internal customer needs, for over 50 years Lane County has hosted Regional Information Services as well serving local cities and other partners with shared datacenter, networking and application services.  We are dedicated to helping our customers meet their business needs through excellent customer service and integrated solutions. 


Technology Services Environment:

  • Fun, innovative, and collaborative culture

  • New, state-of-the-art regional data center with over 200 virtual and physical servers

  • Microsoft, ESRI, and PeopleSoft platforms

  • Mobile and virtual first strategies

  • Support and integrate with vendor and cloud products

  • Build custom applications and integrated solutions  

 

Benefits of Working for Lane County Technology Services:

  • A strong emphasis on work-life balance

  • Limited overtime and travel requirements

  • Career development and growth opportunities

  • Technical training and mentoring

  • Fitness center membership

  • Competitive retirement and medical benefits

  • Wellness Clinic and Programs


Administration

This group provides administrative support for the Lane County Technology Services Department. The Administration Division directs the work of programs such as the PC Replacement Program and the Infrastructure Replacement Program. In addition, this group provides administration functions including budget planning and administration, IT purchasing, billing, contract processing and other general administrative functions to support the IS Department Technology Divisions, Lane County and our external customers.

Applications Division

This division creates, implements and supports all of Lane County's computer programs. Applications is made up of application programmers and database administrators. It is currently responsible for approximately 160 computer application systems and 100 databases.

Desktop Support Services

This group provides user and desktop support services to all Lane County departments. Our services include assisting customers with procurement, setup and technical support of desktop computers, peripherals, mobile devices, printers, scanners and other related technology. In addition, this group administers and manages five Service Desks - Lane County Service Desk, Lane County Facilities Service Desk, Regional Service Desk, City of Springfield Service Desk and LCOG Telephone Support Desk.

Maps and GIS

The GIS division supports various county divisions including: Engineering, Road Maintenance, Land Management, Waste Management, Parks, Assessment & Taxation, County Administration, Sheriff's Office, Health & Human Services.

Project Management Office

The PMO is responsible for all IT projects from inception to completion, whether these projects are applications development, infrastructure, information systems, desktop or database related.

Technology Infrastructure Services

This division maintains and administers the computer networks and systems including analysis, development and implementation of engineering-related projects.

Security and Audit

This division provides education on security and policy issues, ensures compliance with federal security mandates, and manages access to technology infrastructure.