Energy and Weatherization Programs

Address
151 W. 7th Ave, Room 560
Eugene, OR  97401

Lane County Energy Programs
541-682-3378 
Email ENERGY Programs
 
LIHEAP Recorded Line
541-682-3835

The Lane County Human Services Division operates Energy Assistance, Energy Education, and Weatherization programs.

The Lane County Human Services Division administers six different energy assistance programs for residents of Lane County.  Energy Assistance programs provide a payment directly onto the applicant's utility or energy account.

LIHEAP

The Low Income Home Energy Assistance Program (LIHEAP) is a federal program that provides financial assistance to low-income households for home heating and energy bills. The program is seasonal and winter services are available as early as funding allows.

Households with a person age 60 or over and households with a permanently disabled member are priority groups. Funds are disbursed on a first-come, first-served basis. Home bound applicants can be assisted with completing their applications at home. Services are available in Oakridge, Cottage Grove and Florence, Eugene and Springfield.

LIHEAP payments can be applied to Electricity, Gas, Wood, Pellets and Propane.

The applicant must be the person whose name is on the account or any other adult in the household.  The person whose name is on the utility bill must live in the household.

Waiting lists open at all LIHEAP agencies on the first working day of November.  Households can call on the first working day of each month to see if the list has reopened.  Typically funding is exhausted by the end of June, but in some cases additional funding is available in the summer months.

A household can receive a LIHEAP payment and receive assistance from other energy assistance programs during the program year (October 1 – September 31.)

LIHEAP Agencies

Households with a senior citizen household member, ages 60 and older, contact one of the following senior centers:

Campbell Community Center in Eugene 541-682-5354
Willamalane Adult Activity Center in Springfield 541-736-4444
Creswell Senior Connections 541-682-7810
Oakridge Senior Connections 541-782-4726
Junction City Senior Connections 541-998-8445
Veneta Senior Connections 541-935-2262
Florence Senior Connections 541-902-9430

Ext 7835           


Non-senior households, including households with a disabled person,
contact one of the following agencies:   

Catholic Community Services in Eugene 541-345-3642
Catholic Community Services in Springfield 541-747-8349
Community Sharing in Cottage Grove 541-942-6492
Siuslaw Outreach Services in Florence 541-997-2816
St Vincent de Paul in Oakridge 541-782-3590

EWEB Customers

EWEB CUSTOMER CARE (ECC) – Program funded by EWEB’s Electric and Water departments, EWEB customers, and the City of Eugene.  Qualified EWEB customers may receive one standard ECC payment of $200 per customer household per program year. ECC funds can be applied to a customer account even if the customer has a credit balance or is on the budget billing payment plan.  ECC is first come/first served by appointment.

The EWEB Customer Care Program year is October 1 – September 30th

The ECC waiting lists open at all the ECC agencies on the first working day of October and reopen first working day of every month through the program year.

  • EWEB customer households  must meet Income qualifications

  • Applicant must be person whose name is on the EWEB bill or authorized spouse on the account

  • Applicant must live in the household

EWEB Customer Care Agencies:

Senior citizens, ages 60 and older

Campbell Community Center in Eugene 541-682-5354


General Public

Catholic Community Services in Eugene 541-345-3642  
Catholic Community Services in Springfield 541-747-8349

 

EWEB CUSTOMER CARE PLUS (ECCP) – Provides energy conservation education and a kit of energy saving devices to income qualified EWEB Customers.  ECCP also includes bill assistance, financial management education and referrals to weatherization and other community resources.   Participants have a 1 hour appointment with an Energy Advocate.  After completing the appointment, a $50 payment is applied to the participant's EWEB account.  Households are enrolled in the program for 1 year.  Over the course of a year participant households can earn up to another $300 towards their utility bill by doing a variety of activities.

 

If interested in the EWEB Customer Care Plus program, please call Lane County Energy Programs at 541-682-3378

EPUD Customers

RESIDENTIAL ENERGY ASSISTANCE CHALLENGE (REACH) – Offers qualified EPUD customers, both renters and homeowners (including mobile homes) in the following areas: energy conservation and bill paying assistance. Participants have a 1 hour appointment with an Energy Advocate.  After completing the appointment a $50 payment is applied to the household’s EPUD account.  Households are enrolled in the program for 1 year.  Over the course of a year households can earn up to another $300 towards their utility bill by doing a variety of activities and incentives

EMERALD RATE ASSISTANCE PROGRAM (ERAP) – Program is funded by EPUD to help special customers with their energy bill.  This program is available to EPUD households that meet the income qualifications and have one of the following criteria:  A household member with a permanent disability, and/or age 60 or over.  Participants will receive $200 credit to their EPUD account over a 4-month period at $50 per month; this credit will only be applied towards current charges.  Participants must fill out and sign an ERAP application.  Program starts in the spring. 

If interested in either EPUD program, please call Lane County Energy Programs at 541-682-3378

NORTHWEST NATURAL Customers

OREGON LOW-INCOME GAS ASSISTANCE (OLGA) – Program is funded by Northwest Natural. This program is available to all Northwest Natural (NWN) customers who meet the income qualifications. The OLGA program provides a one-time payment that is applied directly to the applicant’s NWN account.

OLGA Agencies:

Senior citizens, ages 60 and older

Campbell Community Center in Eugene 541-682-5354

General Public
Catholic Community Services in Eugene 541-345-3642  
Catholic Community Services in Springfield 541-747-8349
Community Sharing in Cottage Grove 541-942-6492

PACIFIC POWER Customers

OREGON ENERGY ASSISTANCE PROGRAM (OEAP) – Program is funded by customers of Pacific Power.  This program is available to Pacific Power customers who meet income qualifications.

OEAP Agencies:

Catholic Community Services in Eugene 541-345-3642 
Catholic Community Services in Springfield 541-747-8349
Community Sharing in Cottage Grove 541-942-6492

INCOME ELIGIBILITY

Income eligibility is for all Energy Assistant Programs.

To be eligible for assistance, a household’s income (total household income from all sources before any deductions) must be within income guidelines.

Eligibility is based on the following

  • Household size – Number of household members

  • Gross monthly income – All household income before any deductions

Households must provide documentation of their gross income for the month prior to their appt.  Example:  Appointment is July 10th, must provide all income for the household for the month of June.


WEATHERIZATION

The Lane County Human Services Division partners with the Housing and Community Services Agency of Lane County (HACSA) to provide home weatherization services throughout Lane County.  The Weatherization program assesses homes for weatherization needs and installs insulation and windows and seals heating ducts. The weatherization program is designed to assist income-qualified Lane County residents, both owners and renters, to reduce energy usage in their homes.

To place your name on HACSA’s Weatherization waiting list, please call 541-682-2561.