• LC Living situations and Destinations Crosswalk Updated 01/28/21
• 6 & 12 Month Follow Up Reviews
• Client demographic and Assessment data 
  
• Changing Client's Personal Info
• Creating a new client record
• Deleting ClientPoint Entry-Exit 
  
• Documenting a Client Death Updated 05/27/21
• Entering Outreach Client
• Household Data Sharing 
• Households 
• How to create multiple service transactions
• Interim Reviews
• Lateral Transfers Updated 10/27/20
• Making, Voiding, Deleting Service Transactions (Homes for Good)
• Making, Voiding, Deleting Service Transactions with Funds Requests
• Measuring Client Progress for Case Management Updated 10/27/20
• Prior Living Situation and Length of Time Homeless Questions 
• Projects Requiring the EDA Mode Workflow
• Service Type Tables
• Set-Up Follow Up Notifications
  
• Updating HUD Verification 

WORKFLOWS

• ClientPoint Workflow
• Rapid Resolution Workflow
• Rent Relief Workflow
• Rent Relief Workflow - SPANISH
• Street Outreach Workflow
• SVDP - SSVF Program Data Entry

SHELTERPOINT

• Deleting Shelter Stay and Entry-Exit 
• ShelterPoint Changing Exit date for Shelter Stay
• ShelterPoint Family
• ShelterPoint Program Data Entry
• ShelterPoint Program Data Entry (Eugene Mission)
• ShelterPoint Workflow Updated: 11/02/20

ROI - DATA SHARING

• Looking Glass clients less than 18 Workflow
• New Entry Exit and ROI Workflow
• Processing the Limited Visibility Request
• Reading the Privacy Script

EGAN 

• Client demographic and Assessment data
• EGAN Check-in Tip
• EGAN ShelterPoint Workflow

REPORTS

• Quarterly CDBG Reporting 
• How to fix ESG CAPER and CoC APR Errors
• Data Quality - ESG CAPER
  
• Creating Provider Groups
• Advanced Reporting Tool (ART) Report Instructions
• DQ Cheat Sheet Updated 05/14/21