Applicant must provide verification of identity with the following documentation order of preference:

First Preference (Government Issued Photo ID)

• Driver's license or ID card issued by federal, state, or local government agencies or entities, or issued by other, foreign government entity
•  U.S. or Foreign Passport, or Passport Card
• Native Tribal card or ID
• Government Employee Photo ID card or badge
• U.S. Military ID
• U.S. Permanent Resident Card

Second Preference (Non-Photo ID or Non-government issued Photo ID)*

• Social Security Card
•  Voter Registration Card
• Birth Certificate
• Non-government employee Photo ID card or badge
• School or University ID with a photo
• Benefits letter(s) for SSI, SSDI, etc.
• Medicaid or other Healthcare card

Third Preference (Third Party Verification)*

• Utility bill in your name
•  Credit card statement
• Letter from Landlord, Employer, Other Entity confirming your Identity
• Rental or Vehicle Insurance Card
• Other non-photo forms of ID with name, date of birth, SSN, etc.

*Third Preference items will require at least two items be provided and agency must document attempts to obtain First or Secondary preference ID and reasons this was not able to be provided.

If the agency has a reason to believe an individual is providing false identification or is attempting to commit fraud, the application may be denied and the applicant will have an opportunity to appeal or file a grievance to have the denial reviewed in accordance with the agency's grievance policy.

General Documentation:

• Completed application for Rent Assistance
• A copy of current rental agreement or lease

Income documentation - Documentation of all income received in the past 30 days by adults in household that are not full-time students. This includes:

• Documentation of earned income (examples: pay stubs, profit and loss statement if self-employed)
• Benefit award letters for unearned income (examples: current year social security letter, pension letter, unemployment, cash assistance, etc...)
• Documentation of all State funds received related to COVID-19
• Documentation of all Federal funds received related to COVID-19
• Documentation of all other funds received related to COVID-19
• Loss of income documentation (i.e. Unemployment documentation, pink slip/layoff notice, documented conversations with employer, etc.)
• If income statements are not available for 30 days prior to the assessment, applicant must self-certify the previous 30 days of income.

Housing Status Documentation:

• If Household is at Imminent Risk of Homelessness or Unstably Housed
  • Written documentation from landlord of past due rent
  • Written documentation from landlord of risk of eviction after moratorium is lifted
• If Household is Literally Homeless
  • Third Party Certification of Homelessness
  • If unable to get third party certification, Self-certification of Homelessness is allowable
• If Household is Fleeing Domestic Violence
  • Indicate on Program Application

 Additional Documentation

• All payments require a W-9 to be completed for the party receiving the payment. If you are unsure if your landlord, utility company, etc. already has a W-9 on file, please contact the access agency you are applying through directly.
• Rental Payments
  • Written notice from landlord showing unpaid rent balance
• Utility Payments
  • Written notice from Utility company showing unpaid balance

Lane County is working with multiple nonprofit partner agencies to process applications as quickly as we can. Your application may be referred to one of the following agencies for processing. 

Catholic Community Services
Centro Latino Americano
Community Sharing Program
ShelterCare 
Siuslaw Outreach Services
St. Vincent de Paul First Place Family Center
Looking Glass
Homes for Good

For questions, call Lane County Rent Assistance at 541-682-3776 or email LCHSHSDRentAssist@lanecountyor.gov 

Accessibility

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To request accommodations due to a disability, you may call us at (541) 682-3776 or send us an email to LCHSHSDRENTASSIST@lanecountyor.gov with the title “Accommodation Request.” 

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Utilice el Traductor de Google para ver esta información en español seleccionando el botón "translate" en la esquina inferior derecha. 

We recognize that COVID-19 has created huge disruptions in all of our lives and we know that that many people in our community are experiencing reduced income, as well as health concerns. The need for financial assistance is great and we are working diligently to help as many people as swiftly as possible.

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Oregon Law Center/Lane County Legal Aid
Legal advice regarding evictions, landlord/tenant disputes, expungements, domestic violence, immigration, etc. If you have legal questions about eviction, inability to pay rent, or landlord practices, and would like Oregon Law Center to contact you, please fill out this form: https://www.cognitoforms.com/LaneCounty1/oregonlawcenter Call (541-485-1017) and apply over the phone. Intake staff will call you back and interview for eligibility and follow-up.
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Springfield Eugene Tenant Association (SETA):
https://www.springfieldeugenetenantassociation.com/

The Springfield Eugene Tenant Association is a tenant-based public service organization dedicated to renters' rights and interests. Their free hotline is available to any renter who has a question or concern regarding their tenancy: 541-972-3715. 

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Oregon Law Help: https://oregonlawhelp.org/

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Local service provider White Bird Clinic has compiled a comprehensive social services directory available here: https://whitebirdclinic.org/wp-content/uploads/2020/01/Little-Help-Book-2020.pdf. 

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There may be other assistance in the community for which you qualify. Please check the Lane County COVID-19 Long-Term Recovery webpage for updates regarding rent and energy assistance programs.

There may be other programs for which you may be eligible.  You may check 211info.org for more information. 

State of Oregon Landlord Compensation Fund

The third round of the Landlord Compensation Fund closed June 18th, 2021.

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For more information about the Eviction Moratorium, visit Oregon Law Help's website.

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