Contact Tracing: Quarantine & Isolation Resources

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Contact tracing is critical to our community's ability to continue limiting the spread of COVID-19. People who participate in contact tracing are actively helping to keep their community safe by helping public health officials track the virus. 

Contact tracing involves educating people who are sick so they understand why they need to isolate, making sure those people have what they need to stay isolated, and identifying additional people who may have been exposed.

Resources for Community Members

COVID19 Guidebook: After Testing       

Quarantine & Isolation Resources

How does contact tracing work?


Quarantine guidance chart for those with NO symptoms

A full 14-day quarantine period from the last day you are around a contagious person remains the safest way to reduce the spread of COVID-19. We strongly recommend quarantining for this entire period. However, if you don't develop any symptoms by the tenth day after your exposure, you may consider ending your quarantine four days early. Continue to watch for symptoms in the following days. If any develop, immediately self-isolate and contact us or your healthcare provider.
***Please note, you must quarantine for the full 14 days if you are: a student or staff member of child care, k-12 schools, or a college/university; or a resident or patient in the following settings: long-term care facilities, adult foster homes, residential healthcare settings, and inpatient healthcare settings.

Guidance for Vaccinated Individuals
Keep taking all prevention steps until you are fully vaccinated.  You may need to take precautions even if you are fully vaccinated.   This may include quarantining or isolating if exposed to a person with COVID-19 or experiencing symptoms.  Please work with public health contact tracers for guidance specific to your situation.

People are considered fully vaccinated:

2 weeks AFTER their second dose in a 2-dose series, like the Pfizer or Moderna vaccines,
2 weeks AFTER a single-dose vaccine, like Johnson & Johnson’s Janssen vaccine

More information on post-vaccine guidance


Why am I receiving a letter from LCPH?

Every person who tests positive for COVID-19 will receive a letter explaining how to safely and effectively isolate at home for the duration of their infectious period.

When you get tested, please make sure your contact information (mailing address and phone number) are current and up-to-date. That way our letter will arrive quickly to your home.

How is Lane County addressing at-risk populations?

LCPH will identify emerging at-risk populations or geographic locations and prioritize our response accordingly. Examples include essential workers, Latinx and people of color living in our county or under-served areas of Lane County with high numbers of COVID-19 cases.

If you have ideas about groups who need outreach, please call our COVID-19 call center at (541) 682-1380 Monday-Friday with your ideas.

Patient Care and Isolation

Yes. Your medical information is protected by HIPAA (Health Insurance Portability and Accountability Act). All staff and volunteers who are serving as contact tracers have received HIPPA training. Information collected during contact tracing is stored on secure servers that are only accessible to approved Public Health officials.

We will also not identify you as a possible exposure point when we call your potential contacts. They may be able to make an educated guess, but Lane County will not confirm that information. You may choose to identify yourself to your contacts if you prefer.


When a contact tracer reaches out to a potential contact, they will ask several questions to confirm your identity (name, date of birth, address). They will also ask for information regarding your gender and ethnicity, as well as your workplace.

Contact tracers will also ask if you’ve had any COVID-19 symptoms, including fever, cough, shortness of breath and others. If so, they will ask when you first began feeling sick and for how long.

Finally, contact tracers will ask whether you need help accessing resources during your quarantine.

Lane County and its contact tracers will not ask for your social security number, banking details or financial information. There will be no requests for payment. If you are contacted by someone who tells you they are a contact tracer, but asks for this kind of information please do not provide that information.

Lane County and its contact tracers will not ask for your immigration status and will not share information with immigration authorities or law enforcement. The information gathered will be used only by public health officials.


Please review the Quick Links (below on mobile devices - above right on desktop and tablet devices) for quarantine and isolation resources.

 Lane County Public Health may provide a case manager who can connect you with area non-profits and organizations to help.

This may include assistance with groceries, prescription pick-up, and infection prevention supplies (e.g., thermometers) as well as filing for unemployment, applying for health insurance, applying for utility assistance, and more.

Lane County may also be able to provide a safe place for community members to isolate.

What if I need help with resources to quarantine/isolate? (Groceries, prescriptions etc.)?

View the Quick Links to the right (below on mobile devices) or the above "Resources for Community Members" section for a list of resources.

COVID-19 Information -

Resources regarding case counts, vaccines and more (Español tambien).