Lane County service changes due to COVID-19

Lane County service changes due to COVID-19
Posted on 03/27/2020

As Lane County continues to respond to COVID-19, we are making adjustments to how and when some services are available to the public. These changes are intended to help safeguard the health of the people we serve, as well as the health of our employees.


Board of County Commissioners and County Administration Office

Available by phone or appointment only.
Phone: 541-682-4203

Email commissioners:

Lane County Website:


Assessment and Taxation

Until further notice, the payment and public information counters of the Lane County Assessment & Taxation office will be closed.

In an effort to make staff more available to taxpayers while we comply with the Governor’s orders, Assessment and Taxation is adding phone hours on Fridays.  Until further notice, our phone hours are Monday – Friday from 10am-3pm.  

The public information computers located in our lobby will still be accessible, but everything available on them can be found on our website.

Please note – Oregon property tax key due dates are determined by ORS and have not been changed.  

Phone: 541-682-4321




Lane County Circuit Court

For updates to the Lane County Circuit Courts, please visit the website:


County Clerk

Elections: Closed to walk-ins. Services are available on-line, by phone or call and make an appointment only. Many elections services are available online. 

Phone: 541-682-4234




Deeds and Records: Closed to walk-ins. Available by phone from 9:00 a.m. – 12:00 p.m. and 1:00 p.m. – 4:00 p.m.. Most services available online or by phone. Marriage licenses are available by mail or appointment only.  No new marriage ceremonies will be scheduled.

Phone: 541-682-3654




County Counsel

Standard operating hours, 8:00 am to 5:00 pm. Please call in advance.

Phone: 541-682-4442



District Attorney

Juvenile Office is closed to the public.  Call 541-682-4261.

Family Law Office is closed to the public.  Call 541-682-4517.

Victim Services is open to the public 8-noon. Call 541-682-4523.

Criminal Division is open to the public 8-noon.  Call 541-682-4261.



Financial Services

Standard operating hours, 8:00 am to 5:00 pm. Most services are available on-line or by phone. Please call to make an appointment for in person assistance. 8:00 am to 5:00 pm.

Phone: 541-682-4199




Health and Human Services

Main Office Number: 541-682-4035


Community Health Centers: 541-682-3550

Preventative Dental Health Programs are suspended.

School Based Health Center – Springfield High School is suspended.



Lane County Behavioral Health: 541-682-3608

Standard operating hours, 8:00 am to 5:00 pm. Client treatment groups and the Connection Center are suspended. Please call in advance of appointments. Most appointments will be done by phone.



Public Health: (541) 682-4041

Standard operating hours, 8:00 am to 5:00 pm.

Maternal and Child Health to include: Nurse-Family Partnership, Babies First, and CaCoon, and Healthy Families Oregon are providing all services via phone. Enrollment is suspended for new clients with the exception of priority referrals received from OB/Midwifery or Pediatric Providers.  All client classes and gatherings are closed until further notice.

Communicable Disease:  Standard operating hours. Please call in advance. Will prioritize urgent STI testing and services, the Just Checking clinic is suspended and vaccinations are being conducted on a very limited basis. Disease investigations will continue. Clients should call ahead for direction.

Environmental Health: All inspections in the field will be temporarily suspended. Front desk is closed; all services will be provided via phone or online.

WIC certificationsNo walk-in clients. All services are available by phone. 


Services Department: 541-682-3798

No walk-in services available. Please call.



Veteran Services

Call-in only, no in-person visits. Outreach also suspended, please call.

Phone: 541-682-4191


Developmental Disabilities Services: 541-682-3695

Standard operating hours, 8:00 a.m. – 5 p.m. Please call in advance as services are available by pre-scheduled appointment only. The lobby waiting area and public computers are closed. A drop box is available to submit paper documents.


Vital Records: 541-682-4045

Standard operating hours. No walk-ins. Mail orders can be sent to Vital Records at 151 W. 7th Ave. #520, can be dropped off at our new drop box outside our office on the fifth floor, or emailed to us at

Youth Services: 541-682-4700

Standard operating hours, 8:00 am to 5:00 pm.

Detention: Community Youth Visits and Volunteer Youth Visits are canceled

Supervision: All non-essential face to face meetings and Technical Probation Violation Court hearings are canceled

Restorative Services: All non-essential face to face meetings and Family Check Ups are canceled

Nutrition Services: No new catering will be accepted

MLK Education: School MLK Education Center & Phoenix Program, Community Service and Vocational Programs are cancelled.

Phoenix: Phoenix Program has sent all youth home. Program staff continue to provide services for youth and families using various remote platforms.



Human Resources

Human Resources services are available online, by phone or by appointment only.

Phone: 541-682-3124



Law Library

Library is closed to drop-in visits. The Law Librarian is available to provide assistance via telephone and email; additionally, legal research content on the Law Library’s website will be updated and expanded while in-person service is suspended.

Phone: 541-682-4337




Parole and Probation

Standard operating hours, 8:00 am to Noon, 1:00 to 5:00 pm. Some services can be done by phone or call and make an appointment.

Phone: 541-682-3040



Public Works 

Customer Service Center – Closed to the public. Services are still available on-line and by phone during standard business hours, 9:00 am to 4:00 pm.

Phone: 541-682-6900



Lane Events Center- Closed. Please contact LEC on-line, call-in or make an appointment.

Phone: 541-682-4292



Land Management – Services are available on-line or by phone. The March 24 Planning Commissioner meeting has been canceled.

Phone: 541-682-4065



Animal Services - Services are available on-line or by phone.

Phone: 541-682-3645



Manufactured Structure Services – Services are available by phone only.

Phone: 541-682-6961



Waste Management/ Transfer Stations – Standard operation hours for Administration Office and Transfer Stations. 8:00 am to 5:00 pm for the office and check the transfer station website for specific hours.

Phone: 541-682-6900

Administration Office Website:

Transfer Stations Website:


Parks  – Lane County Parks has closed campgrounds, playgrounds, structures, and dog parks.  At this time, all other park areas, including boat ramps, remain open.  Park patrons are urged to practice social distancing along trails and to avoid busy trails, particularly the trail to the summit of Mt. Pisgah.

Phone: 541-682-2000



Sheriff’s Office

All concealed handgun licensing services have been postponed, and appointments for the next four (4) weeks have been cancelled. Online appointments may still be made for dates after April 20, 2020.

Fingerprinting services will only be offered to medical professionals for the purpose of licensing.

Sheriff's Work Crew is temporarily postponed. Those scheduled to report to this alternative-to-jail program should call after April 28 to reschedule their sentence.

Lane County Jail is temporarily offering online-only visitation for inmates. Details at

Phone: 541-682-4150




Technology Services

Standard operating hours, 8:00 am to 5:00 pm.

Phone: 541-682-4032



All advisory committee meetings are canceled or postponed unless deemed essential. Please check our online calendar for the most up to date information.


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