Jail - Information and AIC Records

The facility's communication provider, Telmate can be contacted at
1-866-516-0115 or on the web GettingOut.com

Additional information can be found below under "AIC Communication" below.
Sheriff's Office Badge  The Corrections Division of the Lane County Sheriff’s Office operates traditional and alternative custodial programs for both pretrial and sentenced offenders who are to the custody of the Sheriff.  The Lane County Jail is the only jail in Lane County that can hold defendants and offenders who are being charged with felony level crimes.
The Main Jail Lobby is open everyday 7:30 a.m. to 5:00 p.m.
Adult Corrections
Main Jail Facility

101 W. 5TH AVE
EUGENE, OR 97401
(541) 682-4263
  Defendant Offender
Management Center (DOMC
101 W. 5TH AVE
EUGENE, OR 97401
(541) 682-2200

Locate Offender or Request Adult In Custody (AIC) Information

Locate Offender - AIC Viewer

Information regarding offenders currently in custody is available online. If unable to locate a specific custody, please call 541-682-4263. Information is only available for currently incarcerated individuals.

Please be advised that as of January 1, 2022, Oregon law prohibits the release of a booking photo by law enforcement to the public except under specified circumstances (refer to Oregon House Bill 3273 for specific exceptions). Due to this change in the law, mugshots have been removed from our site. If you believe you have a lawful reason to obtain a mugshot, please pursue that via our public records request process.

VISOR (Victim Information System in ORegon): VISOR is a free, computer-based service that will allow you to check on an offender’s custody status either in a county or state facility, and to register to receive automatic notification when an individual in custody is released or transferred.
VISOR Phone: 855-691-6246,  VISOR Website:  https://visor.oregon.gov/

I'm unable to find an offender using the AIC Viewer.

If you are looking for someone and their name does not appear, they are not currently in custody at our facility.  As the viewer no longer displays information about prior lodgings, you will need to contact the appropriate court to obtain historical custody information. If unable to locate a specific custody, please call 541-682-4263.

Here are the contact numbers for some of the county courts:
Lane County Circuit Court 541-682-4020
Eugene Municipal Court 541-682-5400
Springfield Municipal Court 541-726-3748
Lane Justice Court 541-997-2535
Cottage Grove Municipal Court     541-942-3346
Florence Municipal Court  541-997-3123
Junction City Municipal Court 541-998-1113
Coburg Municipal Court 541-682-7859
Oakridge Municipal Court 541-782-2258

Jail Records Request

Sheriff's Office logo The Lane County Jail provides releasable public records, including requests for copies of jail or inmate records or mug shots per law.

Public Records Requests

Requests for Jail records can be made either online through the link below or by completing the Public Records Request from. That form can be dropped in-person at the Records Window at the Lane County Jail, or it can be mailed to the address on the form.

If you are with another law enforcement or government agency, please use the Online Portal to create an inter-agency account.

Fees can be found on the jail website: Fees Schedule

Please be advised that words, phrases, sections, or pages may be redacted from the records due to confidentiality requirements, ongoing investigations, pending court actions, and CJIS requirements.

For additional information, Jail Records can be reached at 541-682-4263.

Facility Information

Attorney Visiting Hours

Business Visiting Hours 2024

Lane County Adult Corrections Map

How can I get information about visiting an Adult In Custody (AIC)?

You can call jail reception Monday through Friday 8:00 a.m. to 7:00 p.m. at 541-682-4263. Select the option for “Jail and AIC Information,” and then the option for “Visiting, Mail, and Other AIC Related Questions.” For more information about the rules and regulations around AIC visitation, see Main Jail Facility Visitor Information.

What time are arraignments conducted at the jail?

Arraignments for in-custody offenders are held at the jail at 11 a.m. for the Eugene Municipal Court and 1:30 p.m. for the Lane County Circuit Court. You must arrive 30 minutes prior to the court start time to be processed through security. Food, drink and electronic devices are some of the items not permitted in the viewing area. A limited number of lockers are available at the Jail Reception desk to secure items while viewing court.

It is advisable to contact the jail at 541-682-4263 to confirm the offender’s appearance in court before arriving at the jail.
Adult In Custody (AIC) Communication Services and Information

Telephone Services Available to Adults In Custody (AIC):

Adults in Custody (AIC) may use telephones located throughout the jail facility to make outgoing calls. Each housing unit has specific hours the phone may be used. Staff cannot provide an AIC's specific schedule for telephone access.
Important Notice: All calls made using Quick Connect will be charged an $8.00 convenience fee by Telmate in addition to the cost of the call.  The fee will be charged to the credit card used to pay for the call. As a reminder, the least expensive way to make calls is by using a Telmate Prepaid account.

These basic rules apply to phone services:

  • AIC's have access to telephones during the daytime, except during meal service.
  • AIC's cannot receive telephone calls.
  • Jail staff will not relay messages to AIC's.
  • AIC's may place collect calls (subject to fees by your phone service provider) using the inmate phone system, or by using Telmate prepaid phone account.
  • AIC's are not allowed to make non-typical collect calls, 3-way calls, or unwanted calls.
  • Calling cards will not work on the Telmate system. 
  • AIC's using a prepaid phone account may receive voice mail messages.
  • Phone calls, except for those made to the AIC's attorney and verified clergy members, are recorded.
  • TTY services for the hearing impaired are available upon request.
  • How can I put money on an AIC's commissary account?

    You can put money on an Adult in Custody's commissary account by visiting the Access Corrections site, calling Access Corrections at 1-866-345-1884, or by using the kiosk located in the lobby of the jail. For additional information, see AIC Trust Account – Commissary Funds.

    Can an AIC make calls from the jail? Can I set up an account for calls?

    An AIC can make prepaid or collect calls from the jail using a vendor serviced phone system. Check with your phone service provider to verify you are able to receive collect calls.

    To create and fund a Prepaid Telmate phone account:
    • Call 1-866-516-0115
    • Go to GettingOut.com
    • Use the Kiosk located in the Jail Lobby
    You have two account options when funding an account:
    • AIC Account: Funds in this account can be used by the Adult in Custody to call any number.
    • Friend & Family Account: Funds in this account can be used by the Adult in Custody to call your phone number(s) only.

    Can you pass a message to an Adult in Custody? Can I write to an Adult in Custody?

    It is against our policy to pass messages to AIC's. All correspondence must go through the U.S. mail. For information on the guidelines concerning inmate mail, please see AIC Mail Rules and Regulations.

    Blocking Calls from Adults in Custody Housed at the Lane County Jail

    If you do not want to receive Adult in Custody (AIC) phone calls, choose the block calls prompt when the AIC calls you, or contact the vendor directly at 1-866-516-0115.

    Video Visitation Services

    The Lane County Sheriff’s Office has installed Video Visitation to allow more opportunities for you to visit with your friends or family housed in the Lane County Jail. Video visits can be completed either from your home computer or using one of the video stations located in the Jail Lobby.

    To schedule a video visitation use one of the following methods:
    • Use the Telmate Kiosks located in the ground floor lobby of the Jail.
    • From your own computer at GettingOut.com
    AIC's receive one free video visit each week in addition to their normally scheduled social visitation. Free visits only apply to those scheduled and completed at the video stations in the Jail Lobby. These times will vary for each AIC depending on custody status, classification and if other AIC's have previously booked the time. Telmate and the Lane County Jail are not responsible for canceled or missed Video Visitation sessions.

    If you prefer or don’t have a computer, you may use one of the video visitation stations located in the ground floor lobby of the Jail during business hours everyday 7:30 a.m. to 5:00 p.m.

    Can I order Commissary items for an Adult in Custody?

    Access Securepak provides a convenient way to order commissary items for your friend or family at the Lane County Adult Corrections facility.  The site can be access at:  https://www.accesscatalog.com/
    Other Frequently Asked Questions

    How do I make sure I receive my medications in jail?

    To assist Jail medical staff identify your needs, bring a list of medications or when possible empty current prescription bottles with you to court or jail. If you have a loved one in jail, you may call the Jail Medical Section at 541-682-2213.

    Are there other jails in Lane County?

    Yes, the cities of Springfield, Cottage Grove, Florence, and Junction City all have municipal jails.

    Springfield Municipal Jail         541-744-4177  
    Cottage Grove Police/Jail 541-942-9145
    Florence Municipal Jail 541-997-3515
    Junction City Police/Jail 541-998-1245

    I am a victim. How can I find out when an Adult in Custody (AIC) is going to get out of jail?

    There is no sure way of predicting when someone will be released from jail, however, if you are a victim of a crime, and you would like to receive notification of an AIC's custody status, please visit the Victim Information System in Oregon (VISOR). VISOR is a service through which victims of crime can get information regarding their AIC's custody status and register to receive telephone and e-mail notification when that status changes. Contact VISOR at 1-888-749-8080, or visit VISOR.

    High Prairie Fire Evacuation Information -

    Click here for information.