Report Suspected Abuse or Neglect

Main Clinic Location 
2411 Martin Luther King Jr. Blvd

Eugene, OR 97401

Abuse Reporting Line (541) 682-3252

Office Hours: 
Monday-Friday 8:00 a.m. to 5:00 p.m. (Except Holidays)

Mary Beth James, LMFT
Clinical Supervisor for PSRB, Civil Commitment, Protective Services Investigation

To report suspected abuse or neglect, submit the Confidential Report Form or contact the Lane County Behavioral Health Abuse Reporting Line at (541) 682-3252

Lane County Behavioral Health has the responsibility to assure protective services for individuals with severe and persistent mental illness who are over 18 years of age.

Abuse Includes
Adult abuse may include physical harm or injury, verbal or emotional abuse, sexual abuse, financial exploitation, abandonment and neglect, wrongful restraint or involuntary seclusion.

When You Report
Your report is confidential. Our screeners will ask questions to determine if the case should be investigated. If the case doesn’t require an investigation, we may offer services and resources to help protect someone who’s vulnerable. If you get a recording, leave a message and we will call you back.


Report Other Abuse

Adult Protective Services through Senior and Disability Services: For adults with a physical disability and/or over age 65. Call 1-855-503-SAFE (7233) or for more information click here.

Developmental Disabilities Services: 
For adults over 18 with a developmental disability diagnosis. Call (541) 682-3695 or for more information click here.

Child Protective Services: 
For people under the age of 18. Call 1-855-503-SAFE (7233) or for more information click here.

Dial 911


Additional Information Regarding Abuse Reporting in Oregon

Oregon Administrative Rules on Abuse Reporting and Protective Services in Community Programs and Community Facilities: 407-045-0120 to 407-045-0240

Mandatory Report Information