The Low Income Home Energy Assistance Program (LIHEAP) is a federal program that provides financial assistance to low-income households for home heating and energy bills. The program is seasonal and winter services are available as early as funding allows.

Households with a person age 60 or over and households with a permanently disabled member are priority groups. Funds are disbursed on a first-come, first-served basis. Home bound applicants can be assisted with completing their applications at home. Services are available in Oakridge, Cottage Grove and Florence, Eugene and Springfield.

LIHEAP payments can be applied to Electricity, Gas, Wood, Pellets and Propane.

The applicant must be the person whose name is on the account or any other adult in the household.  The person whose name is on the utility bill must live in the household.

Waiting lists open at all LIHEAP agencies on the first working day of November and December.  Households can call on the first working day of each month to see if the list has reopened.  Typically funding is exhausted by the end of June, but in some cases additional funding is available in the summer months.

A household can receive a LIHEAP payment and receive assistance from other energy assistance programs during the program year (October 1 – September 31.)

LIHEAP Agencies

Households with a senior citizen household member, ages 60 and older, contact one of the following senior centers:

Non-senior households, including households with a disabled person, contact one of the following agencies:   

EWEB CUSTOMER CARE (ECC) – Program funded by EWEB’s Electric and Water departments, EWEB customers, and the City of Eugene.  Qualified EWEB customers may receive one standard ECC payment of $200 per customer household per program year. ECC funds can be applied to a customer account even if the customer has a credit balance or is on the budget billing payment plan.  ECC is first come/first served. 

The ECC Program opens at all the ECC agencies on the first working day of January and  reopens the first working day of every month through the program year. 

• EWEB customer households  must meet Income qualifications

• Applicant must be person whose name is on the EWEB bill or authorized spouse on the account

• Applicant must live in the household

EWEB Customer Care Agencies:

If you have received Energy Assistance in the past 12 months 

Senior citizens, ages 60 and older

General Public​

ECC Income Guidelines

​EMERALD RATE ASSISTANCE PROGRAM (ERAP) – Program is funded by EPUD to help special customers with their energy bill.  This program is available to EPUD households that meet the income qualifications and have one of the following criteria:  A household member with a permanent disability, and/or age 60 or over, households with children under the age of 6 years old.  Participants will receive $200 credit to their EPUD account over a 4-month period at $50 per month; this credit will only be applied towards current charges.  Participants must fill out and sign an ERAP application.  Program starts in the spring. 

If interested in either EPUD program, please call Lane County Energy Programs at 541-682-3378

OREGON LOW-INCOME GAS ASSISTANCE (OLGA) – Program is funded by Northwest Natural. This program is available to all Northwest Natural (NWN) customers who meet the income qualifications. The OLGA program provides a one-time payment that is applied directly to the applicant’s NWN account.

OLGA Agencies:

Senior citizens, ages 60 and older

OREGON ENERGY ASSISTANCE PROGRAM (OEAP) – Program is funded by customers of Pacific Power.  This program is available to Pacific Power customers who meet income qualifications.

OEAP Agencies:

Income eligibility for all Energy Assistance Programs except EWEB Customer Care.

To be eligible for assistance, a household’s income (total household income from all sources before any deductions) must be within income guidelines.

Eligibility is based on the following

• Household size – Number of household members

• Gross monthly income – All household income before any deductions

Households must provide documentation of their gross income for the month prior to their appt.  Example:  Appointment is July 10^th, must provide all income for the household for the month of June.

The Lane County Human Services Division partners with the Housing and Community Services Agency of Lane County (Homes for Good) to provide home weatherization services throughout Lane County.  The Weatherization program assesses homes for weatherization needs and installs insulation and windows and seals heating ducts. The weatherization program is designed to assist income-qualified Lane County residents, both owners and renters, to reduce energy usage in their homes.

To place your name on Homes for Good's Weatherization waiting list, please call 541-682-2561.