NSS provides health monitoring and alerting of network devices and services.



Service Features
Monitoring includes:

• Ping tests for up/down status on 24/7/365 devices
• SNMP polling for interface statistics on 24/7/365 interfaces.
• SNMP polling for CPU/memory statistics on 24/7/365 devices.

• E-mail alerting based on devices up/down status
• E-mail alerting based on interface up/down status
• Optional human based escalation for critical devices based on service agreement.

Service does not include
Network Monitoring does not include:

• Server monitoring
• Workstation Monitoring
• Monitoring for anything that is not generally expected to be up and functional 24/7/365.
• Monitoring for any ad-hoc devices such as cameras, kiosks, televisions, access control panels, etc.

Availability