LANE COUNTY PUBLIC WORKS CUSTOMER SERVICE CENTER
OUR LOBBY IS TEMPORARILY CLOSED
In consideration of the ongoing COVID-19 pandemic, the health and safety of our community members and staff is a priority. During this time we are limiting in person contact and our Customer Service Center will remain closed to the public.
Land Management Division
will continue to provide key services, including the review of building, planning and sanitation permits, and we have expanded our information line
and email response services.
To reach us, please call staff at the appropriate information line listed below and leave a detailed message. We are checking voicemails
throughout the day and will return your call just as quickly as possible.
Building Permit Information: 541-682-4651
Land Use/ Zoning Information: 541-682-3577
On-Site Wastewater Information Line: 541-682-3754
Code Enforcement Information Line: 541-682-3724
Submitting Materials
For paper copies, materials may be mailed to Land Management
Division, 3050 N. Delta Highway, Eugene, Oregon 97408. Our lobby will be
closed; however, if you prefer to deliver materials (except for checks) in
person, we will have drop off boxes available in our front foyer vestibule.
Staff will monitor the drop off boxes and pick up materials at least once a
day. Please note: checks may not be delivered in the drop off boxes.
Alternatively, please contact staff for potential electronic submittal options.
We ask that you please observe social distancing while
submitting materials and enter the area one at a time.
Making a Payment
Fee balances can be paid online. Please contact staff for
information about online payment. Otherwise, payment can be made by mailing a
check payable to Lane County.
Building Permit Application
Typically, applying for a building permit involves a
preliminary consultation with the planner-on-duty and builder-on-duty. Once
these consultations are completed, an intake meeting is scheduled called the
“Building Permit Review Meeting” (BPRM). During this temporary lobby closure, a
two-step process will still be required with some modifications. An in-person
BPRM meeting will not be scheduled.
Step 1: Please discuss your
project with a planner-on-duty and builder-on-duty. Provide a scaled 11x17 site
plan for their review. Additional preliminary permit application materials may
be provided if you would like feedback.
Step 2: After the
planner-on-duty and builder-on-duty consultation and site plan review is
completed, you may proceed with submitting your building permit application
materials. We will review all materials in our offices and notify you via
phone, email, or letter if any additional information or materials are needed
after submittal.
Can I still schedule an inspection?
Inspections may be requested. Field work and inspections
will continue to occur, but only in instances where reasonably safe distances
can be kept between staff and the public, to be determined by the Lane County
Building Official.
Land Use Hearings/Appeals
Appeals may temporarily be submitted via email and
electronic submittals are encouraged; however, please email the staff planner
and copy Amber Bell and Lindsey Eichner (contact information below) to submit materials and/or to arrange
to make payment online. If you are delivering a paper copy, please email the
assigned planner and attach to it the appeal routing sheet made available in
the drop off area. All appeal submittal requirements and deadlines still
apply.
Amber Bell, Interim Planning Director (Email)
Lindsey Eichner, Interim Principal Planner (Email)
Floodplain Code Modernization Project Deadline:
We will be requesting that the Planning Commission conduct a conference call to
open the public hearing and then immediately continue/delay the public hearing
that is scheduled on March 24th to May 12th.
Other hearings will be held on an as-needed basis and we are
investigating phone conferencing and other options. Please check with Interim Planning
Director Amber Bell and Interim Principal Planner Lindsey Eichner for more
information.